RAPID Network Contact Us

Technical support services are available to respond to any network connectivity issues. Questions regarding the use of Medicare Data Centers (including DDE/FISS, PPTN, and CSI) or the PC-Ace Pro 32 program need to be directed to your facilities' Medicare Contractor.

Business Hours Service

RAPID Sales  

    Telephone: 855-643-2252 (M-F 8:00AM-5:00PM EST)

    Email: rapidinfo@ecctechnologies.com

RAPID Tech Support  

    Telephone: 855-643-2251 (M-F 8:00AM-5:00PM EST)**

    **After hours technical support services can be provided by appointment only

    Email: rapidhelp@ecctechnologies.com

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